DETERMINE QUALITY MANAGEMENT FACTOR OF LIBRARY WEBSITE

Suhendra, E. Susy and Hermana, Budi (2009) DETERMINE QUALITY MANAGEMENT FACTOR OF LIBRARY WEBSITE. Proceeding, International Seminar on Industrial Engineering and Management, 3. ISSN 1978-774X

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Abstract

The needs of information in the glob31ization gets higher, therefore need a break through in order to get information easily. Along with that matter, many methods are used to develop tinowtedqe and information for public which are followed by the intormetion technology in the management of knowledge. In the eauzetion, library is the source of information which makes the users get rettence of knowledge completely, eCisily, eccuretety, and fast. The use of library website is a part of the information system. This research iies a purpose which is measuring the library website quality by the users. Dimension of measurement which is used in this research are 1 )information quality 2) interaction and quality of information system as well as 3)the usability from human computer interaction. The formation of dimension is known as the webqual enetvsis (Bames and Vidgen, 2003) This research is conducted by distributing questionere to the users of university library (university students) in the amount of 150 respondent, factor of analysis fund which is used in order to get factor which plays an important role in the use and quality of the library website.

Item Type: Article
Uncontrolled Keywords: knowledge management; information technology; web quality;
Subjects: A General Works > AI Indexes (General)
Divisions: Fakultas Teknologi Industri > Program Studi Teknik Informatika
Depositing User: Mr Reza Chandra
Date Deposited: 27 Feb 2014 08:59
Last Modified: 27 Feb 2014 08:59
URI: http://repository.gunadarma.ac.id/id/eprint/310

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