RELATIONSHIP BETWEEN ICT ADOPTION AND TRAINING WITH STUDENT PERCEPTIONS OF VIRTUAL CLASS SERVICE QUALITY

Indrati, Aviarini and Nuryuliani, Nuryuliani (2010) RELATIONSHIP BETWEEN ICT ADOPTION AND TRAINING WITH STUDENT PERCEPTIONS OF VIRTUAL CLASS SERVICE QUALITY. Global Management Conference - Bali, Indonesia.

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Abstract

The rate of internet adoption and training did not show the pattern of relations with the user's behavior but the website shows the pattern of relationships with quality perception. Adopter groups indicated usability, information quality and services interaction, higher compared with non-adopter group. Thus, students who adopt the use of information technology and computers and have experience of traininghas a significant relationship to the perception of service quality virtual class.

Item Type: Article
Uncontrolled Keywords: Virtual Class; ICT Adoption; Webqual
Subjects: A General Works > AI Indexes (General)
Divisions: Fakultas Ilmu Komputer dan Teknologi Informasi > Program Studi Sistem Komputer
Depositing User: Mr Reza Chandra
Date Deposited: 28 Feb 2014 05:58
Last Modified: 28 Feb 2014 05:59
URI: http://repository.gunadarma.ac.id/id/eprint/831

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